Freeman Design Reviews

Freeman Design offers a wide range of products. Their offerings include Fine Custom Jewelry, Harry Potter themed jewelry, and Engagement Rings. Some of their best-selling gifts include the Harry Potter™ Xenophilius Deathly Hallows Necklace, Harry Potter™ Time Turner Diamond and Moonstone Necklace, Harry Potter™ Winged Key Necklace, Harry Potter™ Hogwarts Acceptance Letter Necklace, Harry Potter™ Deathly Hallows Necklace, Harry Potter™ Mirror of Erised Necklace, and Harry Potter™ Golden Pearl Snitch Earrings. They also offer gift cards that are delivered by electronic mail and contain instructions to redeem them at checkout. The company also offers a unique product, the Golden Snitch Ring Box, which is a fine piece of jewelry itself, meticulously crafted by a master goldsmith and made exclusively in precious metals. All their jewelry is ethically sourced, Warner Bros. licensed and made from the finest materials: gold, platinum, and sterling silver set with natural diamonds, rubies, and moonstones. They also welcome Engagement Rings and other Custom requests. Every piece of fine jewelry is carefully handcrafted in their Seattle studio.

To get in touch with the customer service at freemanjewelry.com, an email can be sent to hello@freemanjewelry.com. This is the recommended method for reaching out if there are any issues or concerns regarding the jewelry purchased from them. They believe in old-school, small town customer service and are always ready to assist.

Freeman Design offers a variety of exclusive products and services. They specialize in custom-made jewelry and provide a preorder service for items not yet available in store or online. Customers can place a non-refundable 50% deposit on all preorders and customized pieces. The company also offers international shipping free for orders $1999 and over. For care and maintenance, they recommend wearing silver pieces often as natural oils in the skin can protect the jewelry. They also suggest storing silver with a small anti-tarnish tab. If an item is sold out online, it does not mean it is gone forever. Customers can check the availability of an item by emailing Hello@freemanjewelry.com. They accept payment by Visa, MasterCard, Bank deposit, Wise, and PayPal. Their products are not seasonally-based and do not offer end-of-season sale prices. For a more personalized touch, they offer gift wrapping with black and gold tissue paper and satin ribbon, including a handwritten note in a black or gold envelope closed with a red wax seal stamped with the Hogwarts crest. For any custom message requests, customers can include the text in their order notes or email orders@freemanjewelry.com after making a purchase.

The website freemanjewelry.com accepts several payment methods. These include Visa, MasterCard, and Bank deposit. Additionally, payments can also be made through Wise and PayPal.

At Freeman Design, the return policy is as follows:

• Faulty or damaged products will be replaced unless the item is advertised as flawed or sold in a “sample sale.”
• Undamaged 'Ready to Ship' products can be refunded if returned unused and with proof of purchase within 30 days of purchase, or 15 days of receipt, whichever is longer. Extra time allowances are understandable for International orders.
• Packing, postage, insurance, and import/export related costs (including customs fees and duties for orders outside the US) are not refunded if undamaged goods are returned or exchanged. Return of undamaged goods is at your cost and risk.
• Gift Cards, rings that have been resized, or Custom or Made-to-Order pieces, including the Golden Snitch Ring Box and personalized Hogwarts Acceptance Letters, are not accepted for returns.

For the shipping policy:

• Delivery times vary depending on location being delivered to, and customization of the piece. For in stock items, Ground delivery is 2-7 business days within the continental United States, and 5-14 days worldwide. If the piece is made to order or being custom made or customized in some way, extended timelines will be needed.
• International shipping (outside the USA) is free for orders $1999 and over. UPS takes approximately 2-4 business days to most of the world. Import taxes and fees outside of the USA are not the responsibility of Freeman Design.